Support & FAQ

FX Gold Robot is a professional MT5 Expert Advisor (EA) designed exclusively for XAUUSD (gold) trading. It uses a hybrid strategy combining scalping and swing trading to execute trades automatically 24 hours a day, 5 days a week.

Yes. FX Gold Robot is listed on the MQL5 Market under the product name "ChironXauEA." It's the exact same robot — MQL5 requires every product to have a unique marketplace name, so this is simply how FX Gold Robot is named there. All purchases, downloads, and updates happen through that MQL5 listing.

No. FX Gold Robot is built and optimized exclusively for XAUUSD. Every parameter, signal condition, and risk setting is tuned specifically for gold's behavior. We recommend using it only on XAUUSD.

Yes. We strongly recommend testing on a demo account first to get familiar with the robot's behavior before going live. The robot functions identically on demo and live accounts.

Any broker that offers the MT5 platform with XAUUSD (Gold) trading is compatible — FX Gold Robot runs on standard MetaTrader 5. For best performance, we recommend a broker with a low spread on gold (ideally under 25 points).

Most users complete the setup in under 15 minutes using our step-by-step guide. Copy the .ex5 file to your MT5 Experts folder, attach it to the XAUUSD chart, load the .set file, and enable AutoTrading.

A VPS is not required, but we recommend one for 24/5 uninterrupted operation. If your computer turns off or loses internet, the robot stops trading. Budget VPS plans start from around $5–$15/month.

We recommend a minimum of $500 to run the robot safely with default settings. For better risk management, $1,000 or more is ideal.

No. FX Gold Robot does not use martingale, grid, or averaging strategies. Every position opens with a defined stop-loss, and trades are actively managed and closed by the robot's own exit logic. Risk is controlled on a per-trade basis.

Yes. The robot includes configurable lot size and risk settings, with recommended values explained in the setup guide so you can match the robot to your own risk tolerance.

The standard license covers one MT5 account. If you need additional accounts, please contact us at support@fxgoldrobot.com for multi-account licensing options.

You pay $599 once and own the license forever. No annual renewals, no monthly subscriptions, no expiry date. All future updates are also included at no additional cost.

The robot is delivered through the official MQL5 Market, where it's listed as "ChironXauEA" — this is the same FX Gold Robot, just under the product name required by the MQL5 marketplace. After purchasing on the product page, it's automatically added to your MQL5 account — simply open your MetaTrader 5 terminal, go to the "Market" tab, and click "Downloaded Products" to install it immediately. No email or manual file transfer required.

Contact us at support@fxgoldrobot.com and we will transfer your license to your new account. Migration requests are handled promptly at no extra cost.